Vinted Users Voice Anger About Size Modifications
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Digital Channels Reaction
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.
